Do you have a phone number?
Yes, you can reach us on 0208 059 8945
How much does it cost to get in?
Entry is completely free up until 9.45pm, after this it is £10 to get in. If you are on our guestlist you will receive a half price discount and gain entry after 10pm for just £5.
How many bars are there?
We have 2 bars, one very large one in the garden & one in the club room. We also offer table service to those with tables.
Do you serve food?
We have our in house chefs serving food from the moment we open until we close. There are lots of delicious bites, perfect for sharing. Take a look at the food and drink section on the website
You are fully booked on my requested date & time; do you have other venues I can contact?
Yes our sister sites are as follows;
The Prince ~ firstname.lastname@example.org ~ www.theprincelondon.com
Pergola Paddington ~ email@example.com ~ www.pergolalondon.com
Pergola Olympia ~ firstname.lastname@example.org ~ www.pergolalondon.com
Lost in Brixton ~ email@example.com ~ www.lostinbrixton.com
W12 Studios ~ firstname.lastname@example.org ~ www.w12studioslondon.com
How much are tables after 10pm?
We have different minimum spends depending on party size and the date you request. Please contact Nicola at email@example.com and she can talk you through this.
You are fully booked on my requested date & time, is there any way I can get a table?
Yes, we quite often receive cancellations, so please do contact the reservations team on firstname.lastname@example.org & we will do our best to accommodate you or add you to the waiting list. Alternatively, we have a guest list, just email email@example.com
Does all my party need to arrive at the booking time?
We ask that all of your party arrives within a 15 minute window of your allocated reservation time, but please do speak with the reservation team as we can be flexible on this if required.
We are running late for our booking! What shall we do?
Please give the team on site a call on the Bloom Mobile or text on 07960 035701 & they will hold the table for you.
Are you wheelchair accessible?
Yes, we are fully accessible for wheelchair users. Including toilet facilities. If you require any special assistance, please do let us know in advance.
Can I bring my baby/child with me?
Unfortunately not, this venue is for strictly over 18’s only.
Can I bring my own food or drink with me?
We don’t allow any external food or drink to be consumed on site. We also don’t allow any drinks that have been purchased onsite to be taken off site.
Can I bring a birthday cake with me?
Yes, please do let us know in advance! We don’t allow any external food or drink to be brought onsite, but we make an exception for Birthday cake!
We are celebrating an occasion; can we decorate our table?
Please speak to the reservations manager and they will advise on what we allow.
Can I bring my dog with me?
Unfortunately, we don’t allow pet dogs onsite. If you have a guidance dog, please contact us.
Do your restaurants cater for allergies & intolerances?
Yes, but please make us aware in advance if you have a severe allergy as we will need to check with the chef if they are able to cater for you.
Can I pre-order drinks & food?
Yes please contact the team on 0208 059 8945 or email firstname.lastname@example.org and they will be able to help you with this.
There are only two of us, do we need to book?
We only take table reservations for a minimum of 4 people however we do have spaces for walk in guests & you are welcome to join our guestlist
Can we hire the venue exclusively? (Min 200 guests)
Yes! If you would like more information about this, please contact the events manager on email@example.com
Are you taking bookings for Christmas?
Please email us on firstname.lastname@example.org for more information.
Do you have a cloakroom?
Yes we have a cloakroom available to use, we charge £2 per item
I have a suitcase/bike/kitchen sink with me, do you have somewhere I can store this?
Unfortunately, we do not have any space to store large items – Sorry!
I think I have lost something at your venue, who do I contact?
Please contact the reservations team on email@example.com
Can I smoke on site?
We have a smoking area located at the front of the venue.
Do you accept cash?
I’m afraid not. We are a cashless venue.
Do you accept AMEX?
Yes, we accept all cards, including AMEX.
Do your restaurants serve Halal meat?
Unfortunately, not but we do have veggie & fish options.
How do I find you?
Please refer to our “how to get to us” page, there are downloadable maps, our address & directions.
What happens when I arrive?
You will be greeted by one of our hosts who will direct you to your table, if you have one & be on hand to help you with any requirements
Do you have table service?
Yes, if you have a table booked you will receive a table service.
What time do you close?
Our opening hours are as follows;
Tues & Wed: 5pm ~ late
Thurs: 5pm ~ 2.30am
Fri & Sat: 5pm ~ 3.30am
Please note that the bars close 30 minutes before the venue closes.